These terms are legally binding on you. Please read them before you use this site. Your use of this site constitutes your agreement to all of these terms, which we may change from time to time with or without notice to you. These terms were last updated as of May 9th, 2018.
(1) REFUND POLICY
If you are not satisfied with any non-exclusive purchase (i.e. Basic, or Deluxe licenses), you can get a full refund from us if you notify us within 30 days of your purchase. However, you forfeit all rights to the corresponding instrumental(s): a refund in our PayPal records will constitute revoking of any and all of your rights to the corresponding products refunded. A maximum of 1 refund per 6 months is permitted per customer. We reserve the right to terminate the account of any user who abuses the refund policy, as determined in our sole discretion.
This policy only applies to non-exclusive licenses (Basic & Deluxe). This DOES NOT apply to custom production services.
There are NO refunds for custom services.
(2) UPGRADE POLICY
Licensee is allowed to upgrade a Basic license to a Deluxe license (of the same beat) at any time. If Licensee requests an upgrade within 6 months of the original purchase date of the Basic license, Licensee is only required to pay the difference between the price of the Basic license, and the price of the Deluxe license (any active promotions at the time of the upgrade request will be applied to the upgrade price, but only if the originally purchased Basic license was purchased at retail price).
If the upgrade is requested after 6 months of the original purchase date of the Basic license, then the licensee must pay the retail price for the Deluxe license.
If Licensee purchases the original Basic license at a discounted price, then the Licensee is allowed to upgrade to a Deluxe license (of the same beat) at the original discounted rate (this discounted rate cannot be applied in conjunction with any other promotions; coupons are acceptable however), only within 30 days of the original Basic license purchase date.
(2) RESERVATIONS OF RIGHTS
We do not allow reservations for exclusive rights to any of our products. Your rights in them are subject to the terms of the Basic or Deluxe License and are non-exclusive.
Pink Fader, LLC accepts PayPal, Credit/Debit Card (via Stripe) and money orders. Payment plans for purchases over $1,000 are negotiable but apply to purchases by money order only.
All non-exclusive products are delivered instantly and digitally via the Woocommerce.com platform. Exclusive products & custom services are delivered directly via email. We are not associated with the Woocommerce.com platform and are not responsible for its operations or failure to operate.
(5) CONTENT AND USE OF THE SITE
The site contains links to other sites on the internet. We are not responsible for those other sites or for any materials associated with them. This site and the content and information on it are the intellectual property of Pink Fader, LLC and its third-party licensors, suppliers, and business associates; all rights not explicitly granted to you are reserved to Pink Fader® or those third parties. You may use the site and its contents for personal, non-commercial use only. You are not permitted to copy or download any portion of this site, to reverse engineer it, or to attempt in any way to compromise or limit its operations or harm us or any third parties by your use of the site (including by impersonating us or by transmitting any virus, Trojan horse, “spam,” malware, or other malicious code or data to or through the site or materials you may upload to it). You agree not to upload transmit any defamatory, infringing, or objectionable content to or through the site. We may in our sole discretion, but are not obligated to, remove any material you upload or transmit in connection with the site. All material associated with this site is for informational purposes only. We may update the site at any time.
Certain features of the site may require you to register and/or provide credentials in order to use them. You are responsible for keeping your credentials confidential at all times, and you agree to notify us of any unauthorized use of your account or your credentials.
We use the services of third parties to make the site and its features and content available to you. We are not responsible for the acts or omissions of any of those third parties.
This site is provided “as-is” and with no warranties to you. WE WILL NOT, UNDER ANY CIRCUMSTANCES, BE RESPONSIBLE FOR ANY LOSS OR DAMAGE ASSOCIATED WITH YOUR USE OF, OR INABILITY TO USE, THE SITE OR ANY MATERIALS ASSOCIATED WITH IT. EXCEPT AS EXPLICITLY STATED HEREIN WE MAKE NO WARRANTY WHATSOEVER REGARDING THE SITE OR ANY MATERIALS ASSOCIATED WITH IT, INCLUDING WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, THAT THE SITE IS ACCURATE OR COMPLETE OR THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE.
You agree to indemnify us for all losses of any kind arising from or relating to your violation of these Terms and Conditions and for your use of the site and all material you upload or transmit to or through it.
All disputes relating to the site or your use of or inability to use it will be subject to the laws of the state of Georgia. You consent to venue and jurisdiction in the State of Georgia in the state and federal courts located in Atlanta, Georgia in Fulton County.
You may contact us at [email protected] with any questions or comments about this site. If you believe that any material on this site infringes a copyright you hold, please use the phrase “DMCA COPYRIGHT INFRINGEMENT NOTICE” in the subject header.
Personally identifiable information
We may collect personally identifiable information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, credit card information. Users may, however, visit our Site anonymously. We will collect personally identifiable information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, although that may prevent them from engaging in certain Site related activities.
Non-personally identifiable information
We may automatically collect non– personally identifiable information about Users whenever they interact with our Site. Non- personally identifiable information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Pink Fader, LLC may collect and use Users personally identifiable information for the following purposes:
- – To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- – To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- – To improve our Site
We may use feedback you provide to improve our products and services.
- – To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- – To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- – To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Your acceptance of these terms
This document was last updated on May 9th, 2018